Privacy policy
Last updated: January 26, 2025
This Privacy Policy explains how Gulliver ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website or physical store located at Asimah Mall, Sharq, Kuwait (collectively, the "Services").
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on our website, with the "Last updated" date revised accordingly.
How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our Services.
1. Information We Collect Directly from You
We collect information you provide when:
- You create an account, such as your name, email address, password, and contact details.
- You place an order, including billing and shipping addresses, payment details, and order history.
- You contact us for customer support or other inquiries, including information you include in communications.
2. Information We Collect Automatically
We collect certain data automatically when you use our Services, including:
- Device and browser details.
- IP address and geolocation data.
- Interaction data such as pages visited, time spent on the site, and links clicked.
This information is collected using technologies like cookies, web beacons, and pixels.
3. Information We Obtain from Third Parties
We may receive information from third-party services, such as:
- Payment processors for transaction verification.
- Service providers like Shopify for website operations.
- Advertising partners to enhance marketing efforts.
How We Use Your Personal Information
We use the personal information collected to:
- Fulfill your orders, process payments, and manage shipping or returns.
- Provide customer support and enhance your shopping experience.
- Send marketing communications, promotions, and tailored advertisements (you may opt out at any time).
- Detect and prevent fraudulent or malicious activities.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze website performance, and personalize your experience.
Managing Cookies:
Most browsers allow you to block or delete cookies. However, doing so may affect the functionality of our Services. For more details, visit your browser's support page.
How We Share Your Personal Information
We may share your information in the following cases:
- Service Providers: With vendors supporting our operations, including IT management, payment processing, shipping, and data analytics.
- Marketing Partners: For tailored advertisements and promotional activities.
- Legal Compliance: To comply with legal obligations or protect our rights and users.
- Corporate Transactions: In connection with business mergers, acquisitions, or restructuring.
We do not sell or share your sensitive personal information without your consent.
Children’s Data
Our Services are not intended for children under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with their information, contact us to request its deletion.
Security and Retention of Your Information
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Portability: Request a copy of your personal data in a portable format.
- Restrict Processing: Request to limit how we process your data.
- Withdraw Consent: Revoke your consent for specific uses of your personal information.
To exercise these rights, contact us using the details provided below.
Third-Party Links
Our website may include links to third-party websites. These sites operate independently, and we are not responsible for their content or privacy practices. Please review their privacy policies for more information.
International Users
Your personal information may be transferred and stored outside your country of residence. Such transfers will be conducted in compliance with applicable laws.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: support@gulliverkw.com
- Phone: +965 41008002
- Address: Asimah Mall, Sharq, Kuwait
