Shipping policy
Effective Date: 25-01-2025
At Gulliver, we aim to provide fast and reliable shipping for all our customers in Kuwait. Please review the details of our shipping policy below:
Shipping Areas
- We currently deliver only within Kuwait.
- Delivery is available to most areas; however, shipping charges may vary for remote locations.
Shipping Charges
- Standard Delivery Fee: KWD 1.5 for most areas.
- Additional charges may apply for delivery to far or remote areas.
- Exact charges will be calculated at checkout based on the delivery address provided.
Delivery Timeframes
- Standard Shipping: Orders will be delivered within 1 to 3 business days from the date of order confirmation.
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In-Store Pickup:
- Orders placed for in-store pickup will be ready for collection within 24 hours.
- Pickup location: Asimah Mall, Sharq, Kuwait.
- You will receive a confirmation notification when your order is ready for pickup.
Delivery Guidelines
- Customers are required to provide accurate delivery details to ensure timely delivery.
- If delivery is delayed due to incorrect information or unavailability, our team will contact you to resolve the issue.
Order Tracking
- You can track your order status via the confirmation email or by contacting our support team at support@gulliverkw.com or +965 41008002.
Pickup Instructions
- For in-store pickup, please bring a copy of your order confirmation (email or SMS) and a valid ID for verification.
- Orders not collected within 7 days may be canceled unless special arrangements are made.
Additional Information
- Shipping times may vary during holidays or promotional events due to high demand.
- For any queries regarding shipping or delivery, please contact us at support@gulliverkw.com or +965 41008002.
